I've added this from an earlier post of mine on the same subject.
Went into PCWorld/Dixons in Birmingham to buy a new monitor but, the one I wanted they didn't have even thought they had one on display? Ok I said, then I'll have a copy of Microsoft Windows 10 Home Edition. They have dummy boxes on display but we have to go downstairs to get a copy out of the security cupboard. He looks in the cupboard then turns to me and said, "we don't have any"! No wonder the British high street is failing if they are all like this!
I've got a PC with Windows 10 but can only run in safe mode. So decided to buy a download of Windows 10 to repair it, and I can also use it on my Vista PC which won't boot at all. I brought the download online from Microsoft's store and paid £120 for it. Using my steam book I tried to download but, it comes up with the message saying it needs 8gb on C: drive but I've only got 6gb free. So I connect with the helpdesk and explain my problem but after explaining my problem fully a number of times in great detail I still can't download it! I then ask them to send me a DVD with Windows 10 but they say I have to go back to the online shop and explain it to them. Go back to the online shop but there is no policy to return it as it's a download. I have an option to contact support but that's the same people who couldn't help before! Customer support doesn't exist now!!!!
Why don't they have a download manager like Photoshop have? Why will Windows not allow me to use Disk D: which has almost 11gb free? WindowsXP used to allow me to do this no problem!
I'm going to find my old modem and use my XP laptop tomorrow to and try and download it. If you see a large explosion, don't worry it's just me blowing my top!