E-mail within Elements

[loveclose]

Hi gang,

Anyone else with Elements (11 or other) had issues using the built in Adobe E-mail service??

I've edited, and tried to send results to a couple of e-mail addresses, including my own.

Set up seems fine - received a confirmation request to validate the e-mail account and it accepted the code just fine.

Tried to send a few e-mails one at at time, and the thing just whirs away without doing much at all.  Certainly haven't received the photo I sent myself.....

Anyone else have similar issues??  Shame -  as I rather like the built in e-mail prog on Ele 11

[loveclose]

Isn't it always the case that as soon as you've posted a plea for help, you find what you should have done in the first place......

Having said that, it wasn't easy to find.....

After processing the e-mail, and 'next' is hit for the last time, the e-mail is 'hidden' in a pull out menu bottom right hand side.  Just didn't see it!  Not logical or that intuitive to find.

Ok, so I've sent me e-mail ok, but I CANNOT change the 'Here is the file I would like to share with you' text - I can type over it ok in the box, but when sent, it reverts back to the original.

At least I've found the missing pull out to get it to work!!!! (light - bulb) {'despicable me' voice used}

[Hinfrance]

Adobe software is full of completely illogical traps.

[SimonW]

I'm guessing as I've not tried it - but maybe once you've edited the text there's a Save button somewhere that you need to click before choosing Send.....

[loveclose]

Adobe software is full of completely illogical traps.

Certainly the case with this built in Adobe e-mail service.

Having said that, I've been very impressed so far with with rest of the programme.  More than I expected from Elements, for sure.

[loveclose]

I'm guessing as I've not tried it - but maybe once you've edited the text there's a Save button somewhere that you need to click before choosing Send.....

Checked it again this morning, but there's no 'save' button for the text.

I replace the 'Here's the photos I wanted to share with you' bizz, it stays there when I click 'Next' to go onto the next Layout page, and reverts back to what it was after pressing the 'Next' button again.  No save option anywhere that I can see.

I can delete the unwanted text when I get to the final e-mail send page, but can't type anything else there, despite the presence of font size, layout and text options available.


I've just tried to register the problem with Adobe.  I have NEVER seen a more complicated and flawed way to get set up on their forums.  E-mail verification for this that and the other, so much so that I hardly know what bit each e-mail verification refers to.  I've given up trying!!!!  Surely someone at Adobe could make the process more logical and simple?!!!!!!

[Hinfrance]

See reply #2 above.

[loveclose]

See reply #2 above.

[loveclose]

I've been given a solution of sorts from a user called 3,99 jon  on the Adobe Photoshop forum (which I did miraculously find again after the hiatus of the morning!!)

It's a fix around, not as complicated as it sounds, but will certainly do until Adobe sort:

"I think it's some kind of scripting bug. But I did manage to find a work around using copy and paste. You first type your message into a word processing document. Then delete the Adobe stuff you don't want shown in the Photo Mail message. Then click to add a smiley face which should appear in the body of the message. Go back to your wp document and highlight your text and press Crl+C to copy it. Go back to your message and select (highlight) the smiley face then use the message menu, to paste"

[donoreo]

Sounds like a lot of hassle.  Lightroom has the same functionality, but I just export the photo for email and then send it myself. 

[loveclose]

Sounds like a lot of hassle.  Lightroom has the same functionality, but I just export the photo for email and then send it myself.

It's a bit of hastle - sounds worse than it really is and there are faster ways around it.

It's what to do if you want to send the photo in a frame within the e-mail service provided.

A simple e-mail attachement - I agree, not worth the hastle.

[Graham]

Sounds like a lot of hassle.  Lightroom has the same functionality, but I just export the photo for email and then send it myself.

  Yep, me too.

[Hinfrance]

Ditto