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Author Topic: CS4 Printing Problems  (Read 2462 times)

Offline Delamanda

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CS4 Printing Problems
« on: November 06, 2010, 05:21:40 PM »
I'm trying to print through CS4 and whatever settings I use, it chops the bottom two cm off the image - even if I scale it down quite markedly.  I think it's a CS4 problem, because I can print the whole image through windows BUT I need to print through CS4 because of the paper profiling.  Has anyone else ever encountered this problem?  If so, what did you do about it?  Any help would be gratefully received.

Thank you!

Del



Offline Oldboy

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Re: CS4 Printing Problems
« Reply #1 on: November 06, 2010, 06:56:15 PM »
I assume you haven't got margins set in the Page Setup? How does it look in print preview and have you ticked the box 'Scale to fit media'?  :doh:

Offline Delamanda

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Re: CS4 Printing Problems
« Reply #2 on: November 06, 2010, 07:13:23 PM »
No margins set, I've tried with and without scaling and get the same thing.  In the first print preview, in the print dialogue box, it looks perfect and is perfectly placed on the page.  In the proper print preview, after it has sent it to the printer, there is the page edge, then what looks like a margin and then the printable area, showing  a cropped picture.  It's as if there is an invisible margin somewhere, but it's not showing up in page set-up.  I am totally and utterly perplexed and rather fed up  :(

Offline Oldboy

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Re: CS4 Printing Problems
« Reply #3 on: November 07, 2010, 12:24:26 AM »
Is there a setup on your printer that adds this margin? Are you printing A4, and if so have you set it for American Legal rather than true A4? American legal A4 is bigger in length than true A4, which would appear OK on the Print Preview but would crop when you sent it to normal A4. A4 normal is 297x210mm.  :doh:

Offline Delamanda

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Re: CS4 Printing Problems
« Reply #4 on: November 07, 2010, 07:04:01 AM »
@Oldboy - that makes a lot of sense (in a Double Dutch sort of way).  I am trying to print A4 and the printer definitely thinks I'm using something else.  I shall investigate and report back!  Thanks :tup:

Offline Eileen

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Re: CS4 Printing Problems
« Reply #5 on: November 07, 2010, 08:23:44 AM »
I've had similar problems recently. Print preview either threatening to print only a section of the inage or a blank picture. Don't know what's causing it - nothing new in my settings - but it only happens on layered files which aren't yet saved. I get round it by naming and saving the file, closing it and opening again. It is happy then.

Offline Oldboy

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Re: CS4 Printing Problems
« Reply #6 on: November 07, 2010, 05:08:40 PM »
I've had similar problems recently. Print preview either threatening to print only a section of the inage or a blank picture. Don't know what's causing it - nothing new in my settings - but it only happens on layered files which aren't yet saved. I get round it by naming and saving the file, closing it and opening again. It is happy then.

My guess is you need to Flatten or merge the photo before sending to the printer otherwise, it can't work out what you want to print.  ;D

Offline hssutton

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Re: CS4 Printing Problems
« Reply #7 on: November 07, 2010, 06:16:25 PM »
@Oldboy - that makes a lot of sense (in a Double Dutch sort of way).  I am trying to print A4 and the printer definitely thinks I'm using something else.  I shall investigate and report back!  Thanks :tup:

I had a similar problem recently, after several failed attempts and a lot of head scratching I measured the photo papers I'd bought on the local market and found them to be 10 x 8" and some 6 x4" to be 5.75 X 4 Inches.

Offline Sarasocke

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Re: CS4 Printing Problems
« Reply #8 on: November 07, 2010, 09:46:20 PM »
It can be really confusing. A4 doesn't always measure the same. I ordered some A4 prints online last week, I usually print my own but had this printer recommended. These A4s are narrow and longer than the paper I have. Weird.
Carol aka Sarasocke 
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Offline Oldboy

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Re: CS4 Printing Problems
« Reply #9 on: November 07, 2010, 10:52:24 PM »
It can be really confusing. A4 doesn't always measure the same. I ordered some A4 prints online last week, I usually print my own but had this printer recommended. These A4s are narrow and longer than the paper I have. Weird.

A4, as already stated is 297x210mm and two of these make A3 so, A3 is 297x420. There are some A4's which are slightly bigger for printing, but would be trimmed to A4, like A3+ is trimmed to A3. This is because most printer can't print to A4 as they have to have a margin.  ;D

See this: http://www.digital-display-printing.co.uk/Poster_sizes.html

See this: http://www.papersizes.org/a-paper-sizes.htm

 

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