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What annoyed you today?

Started by greypoint, August 13, 2009, 07:52:26 AM

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anglefire

#4140
March 12, 2023, 01:41:02 PM
Actually not today - but Friday - Lost internet at 10:52 - then got a letter from CityFibre (Provider of the local FTTP infrastructure) saying that our provider (Zybre/Air Broadband) had problems.

QuoteIt has come to our attention that Zybre/Air Broadband is in breach of its contractual obligations to CityFibre and a number of other suppliers. Customers have also raised major concerns regarding the quality of service they received from the company. Zybre/Air Broadband's issues mean that your broadband service is likely to cease to work at any time and any Zybre/Air Broadband installation will not go ahead on the CityFibre network."

They also say to get another provider - which I've started the process of moving to (Zen)

Turns our Air BB has huge debts, bought out by Zybre recently, but Zybre are not much better (late filing accounts for this year) and I suspect aren't taking on AirBB's debt so City Fibre (And another provider) have told Zybre to sling their hook!

We did get broadband back this morning - but I have no clue who is providing it because the settings and suggest GTT (Tier 1!) has taken over.

No idea how long the service will be in place for  ???
----------------------------------
Mark
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