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Computer related questions => Mac computer questions, tips and how to's => Topic started by: alan1572 on January 14, 2010, 10:28:33 PM

Title: mouse malfunction
Post by: alan1572 on January 14, 2010, 10:28:33 PM
today my wireless mouse has lost the ability to "go back" when you run 2 fingers over the top of it, any ideas why?
Title: Re: mouse malfunction
Post by: picsfor on January 15, 2010, 07:33:22 AM
is this your iMac mouse or a windows mouse?
Title: Re: mouse malfunction
Post by: alan1572 on January 15, 2010, 08:42:01 AM
i-mac
Title: Re: mouse malfunction
Post by: happypaddler on January 15, 2010, 09:38:30 AM
I'm guessing your describing the new magic mouse, my wireless mighty mouse nipple died. I ordered one, then found a wired mighty mouse in a cupboard so cancelled the order. That said, the magic mouse works using finger swiping and gestures like the pad on my macbook pro. I had an incident not long after having received it, all the gestures suddenly stopped working. Eventually I went into the system prefs, into the mouse settings and they were turned off. I must have hit a combination on the keyboard that turned them off. I'd suggest checking that out - also check your batteries - there will be an indicator in the mouse settings on system prefs. Other than that, the usual repair of disk permissions check (applications, utilities, disk utility). I just had a quick look on the Apple support forums to see if anyone else is reporting issues - only one person is asking about a mouse freezing, not the same as your issue.

Hope one of those helps.
Title: Re: mouse malfunction
Post by: alan1572 on January 15, 2010, 01:52:15 PM
everythings as it should be in system settings, i'll get on the phone to the losers in a bit.
Title: Re: mouse malfunction
Post by: alan1572 on January 15, 2010, 08:02:46 PM
sorted, got on the phone to Apple Care and i was talked thru a few things, Applications > Utilities > Disk Utility > highlight the top option (1TB SERIAL NUMBER) then click on Repair Disk Permissions.
Hey presto finger scrolling working again :tup: :beer:
Title: Re: mouse malfunction
Post by: anglefire on January 15, 2010, 08:22:23 PM
Quote from: alan1572 on January 15, 2010, 01:52:15 PM
everythings as it should be in system settings, i'll get on the phone to the losers in a bit.

Has there been a bit of auto-spell checking going on here?
Title: Re: mouse malfunction
Post by: alan1572 on January 15, 2010, 10:40:45 PM
no, that's how i felt about them at the time ;D, there i was sitting with a shiny new machine and the finger scroll wouldn't work....what a fu**ing liberty.
Title: Re: mouse malfunction
Post by: happypaddler on January 16, 2010, 12:49:55 AM
I find it prudent to do a permissions check on a fairly regular basis - it keeps things running smoothly. just remember to repair any issues after verifying - all in the same place. Glad you got it sorted!
Title: Re: mouse malfunction
Post by: alan1572 on January 16, 2010, 02:21:30 PM
the guy said to do it every couple of weeks...so i will. :tup: