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Updating CS6

Started by jinky, January 17, 2015, 10:56:33 AM

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jinky

I noticed that there was an update available to 8.7.1 and clicked to update. It gets to around 13% each time then tells me it cannot do anymore without me closing Adobe PhotoshopCS 6 (Photoshop.exe) even though photoshop is closed already? Why is that - anyone know?

Graham

 I seem to remember something similar myself.
Even though it didn't show as being open anywhere I was advised to open Task Manager and there it was working away in the background. Select it, close it and problem solved.
Hope this helps.
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jinky

Quote from: Graham on January 17, 2015, 11:36:30 AM
I seem to remember something similar myself.
Even though it didn't show as being open anywhere I was advised to open Task Manager and there it was working away in the background. Select it, close it and problem solved.
Hope this helps.

Nope - tried that and it does not show as running in background - only the adobe updater is running. Cannot see what else to do  :uglystupid2:

donoreo

Did you look at the Processes tab?  It is probably there.  If not, reboot, then update before you start up PS.  You can manually download the updates. 

jinky

Wasn`t in processes tab either. Left the PC , came back a few hours later and tried again and this time... success. I just don`t get computers and their little ways!!!! :doh:

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