David and Goliath

[jinky]

At no point, between the initial email on 24 August, and the last letter from the insurance company dated 22 November, do they turn round and say: "What's all this about glasses? Our waitress never touched them, she only 'made contact' with your back."

This surprise was kept to the very last. Sting in the tail so to speak. Or maybe 'Sting in the tale'?

Beware Greeks bearing plates!

***

Just got a call from the legal team. Explained the situation. Will get a call back. Sounds very positive.

Goods luck

[Reinardina]

Thank you.

Had forgotten, that I might be covered by by my home insurance policy. Just dug it out, and I have 'Family legal protection.' This should cover it, I suppose.
Sadly, I am a total novice in these legal, and financial, fields; used to leave all that to my late husband. I'll persevere though, and your support is very helpful and uplifting.


I'll see what the solicitor says, when he rings back, and take it from there.

[SimonW]

There's nothing sad about being a legal novice - you've been very lucky if you never needed to become one.

[Reinardina]

There's nothing sad about being a legal novice - you've been very lucky if you never needed to become one.

Only had one previous encounter with an insurance company; a Dutch one, and everything was dealt with promptly.
Haven't driven a car for over thirty years, so no bumps or scratches to deal with, which may have protected me from British companies.

I knew they are very reluctant to pay out, but I was totally stunned, to be more or less told, I was a blatant liar.

[Reinardina]

For the first time in my life, I have actually 'used' social media.

Wrote a review on TripAdvisor, and on the restaurant's facebook site
https://www.facebook.com/pg/Blue-Island-747696781924012/reviews/?ref=page_internal

I am not a fan of social media, on the contrary, and my facebook account is under my initials only: RHEA (from) Hampshire.

Have a look and tell me what you think. And maybe add a little comment (non-committal, if preferred), just to make sure, it does not fizzle out?

[jinky]

Left a comment to keep it buzzing. I`d suggest anyone offering comment spreads it over a few days rather than piling in. Have to say it looks a bit of a dump from outside but hopefully the food is better. Good luck 

[Reinardina]

Thanks Paul, much appreciated.

It is a 'bit of a dump,' but it's cheap, the food is good, and it's a friendly place. That's why I was so shocked, that I wasn't believed (after three months). I really thought they cared for their guests.

It is actually the only local Greek restaurant, or taverna rather, that did not have any negative comments, when I first tried to find 'a Greek.'

It is absolutely nothing, compared to the ones I frequent in Holland or Austria, which are proper restaurants, but you don't seem to have them here.

[jinky]

We are spoiled for restaurants in Leeds and have a few really good Greek ones amongst others. I am amazed at the number coming and going here and the range available.

[Reinardina]

We have three or four Greeks, but all but the one I am now fighting, had bad marks against their name, for one thing or the other.

Does anyone one have any idea, if I could be saddled with huge legal bills, if the insurance company decided to back the restaurant, and I lost in the small claims court?

So far, two people have added their comment in the review bit of said restaurant on FB. If anyone else would like to 'donate ' a few words, to keep the ball rolling, then yes please.

https://www.facebook.com/pg/Blue-Island-747696781924012/reviews/?ref=page_internal

I am Rhea (from Hampshire).

[David Blandford]

I sure everyone will support you in this struggle, I am sure we have all found ourselves in similar situations in the past.     

[jinky]

Thanks Paul, much appreciated.

It is a 'bit of a dump,' but it's cheap, the food is good, and it's a friendly place. That's why I was so shocked, that I wasn't believed (after three months). I really thought they cared for their guests.

It is actually the only local Greek restaurant, or taverna rather, that did not have any negative comments, when I first tried to find 'a Greek.'

It is absolutely nothing, compared to the ones I frequent in Holland or Austria, which are proper restaurants, but you don't seem to have them here.

This might help https://www.moneyclaimsuk.co.uk/small-claims-court-fees.aspx
Small outlay and there is always a chance they don`t turn up to contest it.

[Reinardina]

I sure everyone will support you in this struggle, I am sure we have all found ourselves in similar situations in the past.     

I have never been in this sorry position before, but I'm learning fast. (Thanks for your support.)

Thanks Paul, much appreciated.

It is a 'bit of a dump,' but it's cheap, the food is good, and it's a friendly place. That's why I was so shocked, that I wasn't believed (after three months). I really thought they cared for their guests.

It is actually the only local Greek restaurant, or taverna rather, that did not have any negative comments, when I first tried to find 'a Greek.'

It is absolutely nothing, compared to the ones I frequent in Holland or Austria, which are proper restaurants, but you don't seem to have them here.

This might help https://www.moneyclaimsuk.co.uk/small-claims-court-fees.aspx
Small outlay and there is always a chance they don`t turn up to contest it.

Thanks for the link. I'll look into it. Those fast track fees, threw me a bit, but they are not applicable in my case.

[Beaux Reflets]

We have three or four Greeks, but all but the one I am now fighting, had bad marks against their name, for one thing or the other.

Does anyone one have any idea, if I could be saddled with huge legal bills, if the insurance company decided to back the restaurant, and I lost in the small claims court?

So far, two people have added their comment in the review bit of said restaurant on FB. If anyone else would like to 'donate ' a few words, to keep the ball rolling, then yes please.

https://www.facebook.com/pg/Blue-Island-747696781924012/reviews/?ref=page_internal

I am Rhea (from Hampshire).

It can be quite easy to cross  'that ever wavering thin blue line' with matters posted online; words misinterpreted or inadvertently spiked by an unknown jester.

My advise would be, just to stick with the Small Claims Court.  ( In my understanding , Judgements are usually proportionate to damages)

[Reinardina]

We have three or four Greeks, but all but the one I am now fighting, had bad marks against their name, for one thing or the other.

Does anyone one have any idea, if I could be saddled with huge legal bills, if the insurance company decided to back the restaurant, and I lost in the small claims court?

So far, two people have added their comment in the review bit of said restaurant on FB. If anyone else would like to 'donate ' a few words, to keep the ball rolling, then yes please.

https://www.facebook.com/pg/Blue-Island-747696781924012/reviews/?ref=page_internal

I am Rhea (from Hampshire).

It can be quite easy to cross  'that ever wavering thin blue line' with matters posted online; words misinterpreted or inadvertently spiked by an unknown jester.

My advise would be, just to stick with the Small Claims Court.  ( In my understanding , Judgements are usually proportionate to damages)

It is not my favourite way of communicating, and I was quite apprehensive about it, but it seems to work sometimes. And it was actually one of the routes advised by CAB to get results. The lady was quite surprised I had not gone there already.
I think it is going to be the small claims court in the end.

[Beaux Reflets]

We have three or four Greeks, but all but the one I am now fighting, had bad marks against their name, for one thing or the other.

Does anyone one have any idea, if I could be saddled with huge legal bills, if the insurance company decided to back the restaurant, and I lost in the small claims court?

So far, two people have added their comment in the review bit of said restaurant on FB. If anyone else would like to 'donate ' a few words, to keep the ball rolling, then yes please.

https://www.facebook.com/pg/Blue-Island-747696781924012/reviews/?ref=page_internal

I am Rhea (from Hampshire).

It can be quite easy to cross  'that ever wavering thin blue line' with matters posted online; words misinterpreted or inadvertently spiked by an unknown jester.

My advise would be, just to stick with the Small Claims Court.  ( In my understanding , Judgements are usually proportionate to damages)

It is not my favourite way of communicating, and I was quite apprehensive about it, but it seems to work sometimes. And it was actually one of the routes advised by CAB to get results. The lady was quite surprised I had not gone there already.
I think it is going to be the small claims court in the end.

I am no Legal eagle Re, but as I understand it, they accepted Liability by informing their insurers, and your claim will likely be successful!

Whether or not their insurance reimburses them is their seperate problem in matter - Public Liability Insurance premiums etc.

I am quite surprised that CAB suggested FB  as that root can be an open house to twist'n of words.